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FAQ

 Shipping

 

We strive to bring you a great selection of today's most desirable, 100% authentic watches at the best value possible.  In order to achieve this, the majority of our items are shipped from our European warehouse. We want to ensure that you have your purchases as quickly as possible however for some products, it may take a little more time.  Please feel free to contact us should you have any questions or concerns.  If contacting us for the delivery time on a specific product, send us that product's name (or product number), and the zip code to where it will be delivered. 

Are these watches new and authentic?

We only sell brand new, certified authentic watches sourced directly from Europe.

 

​Secure Ordering & Payment Options

 

We protect your personal information utilizing the latest in processing methods. We accept all major credit cards, ApplePay, Paypal and Afterpay.

Will You Price Match from Another Store?​

Only if their price is higher than ours. But all kidding aside, we price our watches very competitively. If you do happen to find the same watch for less, feel free to send us an email. Include the other store's advertisement and we will do our best to beat it. Many times, when you see a watch priced lower than other retailers, it is not a genuine product, it is a return or reconditioned, or it was used and is being resold.

Returns & Refunds

 

Our goal is to become your best friend in the watch business; we want to continue a relationship long after your first purchase.  To this extent, should you have any issues or concerns with your new watch, please contact us. We accept returns within 30 days of the date your purchase was delivered to you. All returns must be in new, unworn condition with all tags, certificates of authenticity, warranty cards, and boxes included. 

Still have questions?  Contact us! info@watchmenowmart.com

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